Livod Beauty Studio & Academy (“Livod Beauty”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services, website, and booking systems.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Identification Information
- Full name
- Email address
- Phone number
b. Appointment & Service Information
- Service history
- Appointment details
- Preferences related to treatments
c. Payment Information
- Deposits and transaction details (processed securely through third-party providers such as Square)
- We do not store full credit card details
d. Health & Safety Information
- Relevant medical or skin information required to safely perform services
e. Media Content
- Photos or videos of treated areas (only with client consent)
2. How We Use Your Information
Your information is collected for the following purposes:
- To schedule and manage appointments
- To provide safe and appropriate beauty services
- To communicate appointment confirmations, reminders, and follow-ups
- To process payments and deposits
- To improve our services and client experience
- To comply with legal and regulatory requirements
3. Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy.
You may withdraw your consent at any time, subject to legal or contractual obligations. Please note that withdrawing consent may affect our ability to provide services.
4. How We Share Information
We do not sell or rent your personal information.
Your information may be shared only when necessary with:
- Trusted third-party service providers (e.g., booking systems, payment processors)
- Legal or regulatory authorities if required by law
All third parties are expected to maintain the confidentiality and security of your information.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no method of transmission over the internet is completely secure.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate or incomplete information
- Withdraw consent where applicable
Requests can be made by contacting us directly.
8. Cookies & Website Data
Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and optimize performance.
You may adjust your browser settings to refuse cookies if preferred.
9. Third-Party Services
Our website and booking systems may contain links or integrations with third-party platforms. We are not responsible for the privacy practices of these external services.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
11. Contact Us
For questions or concerns regarding this Privacy Policy or your personal information, please contact:
Livod Beauty Studio & Academy
B28, New Horizon Mall (beside CrossIron Mills)
Calgary, Alberta, Canada
Email: info@livodbeauty.com